UK recorded delivery is FREE.
International delivery is £12 per order.
All of our jewellery is hand made to order. We aim to dispatch all orders within 5 working days unless an item is out of stock. If an item is out of stock it can take up to 10 working days for the order to be dispatched.
If you have a deadline please contact us and we will try our best to meet it.
You will receive a confirmation email once you have placed your order. When your parcel has been dispatched, we will email you a tracking number to enable you to track the shipment using the Royal Mail website.
We can not refund or replace lost items until 20 working days after the date of dispatch (30 days for international items) this is when the Royal Mail classes items as being lost.
MayaH Jewellery Ltd can not be held responsible for goods that are delayed or lost, if they are stated as "Delivered" through the Royal Mail or Parcelforce tracking system.
We are happy to offer an exchange within 14 days of receipt. Items must be returned in their original, unused condition using a recorded delivery service. Refunds are only offered if the piece is faulty.